Customer Service
Contact Information
Phone: (800) 621-1014
Fax: (866) 531-1221
Email: customerservice@denoyer.com
Corporate Headquarters
Denoyer Geppert International
7701 North Austin Avenue
Skokie, IL 60077-2604
Remittance and Business Correspondence
P.O. Box 1727
Skokie, IL 60076-8727
Canadian Sales/Service Centre
Denoyer-Geppert International
1031 Helena Street P.O. Box 1051
Fort Erie, Ontario L2A 5N8
Phone: (800) 750-3366
Shipping/Payments
- Free ground shipping within the contiguous United States.
- Express shipping charges can be quoted upon request.
- Freight and GST will be added to Canadian orders. Customs fees and duties are paid separately by the customer.
- Shipping charges to Alaska, Hawaii, US Territories, and on International orders will be quoted upon request and do not include customs fees, duties and taxes.
- IL residents: 9.5% sales tax will be added to your order unless you have tax exempt status and supply your tax exemption number.
- All prices are in U.S. Dollars and are effective though December 31, 2012.
Terms/Returns
- Our terms to schools and medical institutions are net 30 days. Please supply our invoice number with your remittance.
- Individuals must supply a credit card number (we accept Visa, MasterCard, AmEx, Discover) or check/money order with your order.
- If you're unsatisfied with your order in any way, please call us (800) 621-1014 for return or exchange authorization.